Refund Policy
At Gs Wellness Lab, we take pride in the quality of our products and want you to be completely satisfied with your purchase. However, due to the nature of our products, we are unable to accept returns or offer refunds once an item has been opened or used.
Damaged or Defective Products
If your product arrives damaged or defective, please contact us within 7 days of receiving your order. We may request photos of the damage or defect to help us address the issue. Once your claim is approved, we will gladly replace the item at no additional cost to you.
Order Cancellations
If you need to cancel your order, please contact us within 24 hours of placing it. Once your order has been processed or shipped, we are unable to cancel it.
Exchanges
We do not offer exchanges at this time. If you received the wrong item, please contact us, and we will work with you to correct the issue.
Contact Us
If you have any questions or concerns regarding your purchase, please don’t hesitate to reach out to us at [email protected]. We are here to assist you and ensure that you have a positive experience with our products.